🌿 Frequently Asked Questions (FAQ)

🌱 About Peter’s Gate

What is Peter’s Gate?
Peter’s Gate is a family-run herbal centre based in the KwaZulu-Natal Midlands, specialising in organic herb plants, natural products, and handcrafted herbal remedies.

Where are you located?
We are situated along the R103 in Lidgetton, in the beautiful Midlands area of KwaZulu-Natal.

When are you open?
We are open daily from 9:30am to 4:00pm, except on Christmas Day and New Year’s Day.

Do you allow pets?
Yes! We are a pet-friendly destination—just keep your furry friends under control.

🛍️ Products & Ingredients

 

What kind of products do you sell?
We offer a wide range of natural and herbal products, including:

• Herbal teas, tinctures, and remedies

• Natural skincare (creams, soaps, oils)

• Essential and carrier oils

• Herbal pantry items and spices

• Live herb plants

Are your products natural and organic?
Yes, we focus on using natural, eco-friendly ingredients and traditional herbal methods wherever possible.

Are your products safe for sensitive skin?
Our products are formulated to be gentle and natural, but we recommend doing a patch test before use.

Do you offer products for specific conditions?
We offer a variety of herbal remedies, but they are not intended to replace professional medical advice. Please consult a healthcare provider for serious conditions.

🚚 Orders, Shipping & Returns

Do you sell online?
Yes, you can browse and purchase our products directly through our website.

Do you ship nationwide?
Yes, we deliver across South Africa. Shipping times and costs will be calculated at checkout.

Can I return a product?
We accept returns on unused items within a specified period. Please refer to our Shipping & Returns page for full details.

Do you offer custom or bulk orders?
Yes! For special requests or bulk orders, please contact us directly.

🌿 Workshops & Visits

Do you offer workshops?
Yes, we host a variety of herb-related workshops, including soap-making and herbal education sessions.

Do I need to book in advance?
We recommend booking in advance, especially for popular workshops.

Can I visit the farm?
Absolutely! Visitors are welcome to explore our gardens, enjoy the scenery, and experience the herbal centre.

☕ On-Site Experience

Is there anything to do besides shopping?
Yes, visitors can:

• Walk through our herb gardens

• Attend workshops

• Enjoy the peaceful surroundings

• Bring a picnic

📞 Contact & Support

How can I contact you?
You can reach us via phone or email, or by using the contact form on our website.

Do you offer advice on herbal products?
Yes, we’re happy to guide you—but always consult a medical professional for health concerns.

🌍 Sustainability

Are you environmentally friendly?
Yes, sustainability and respect for nature are at the heart of everything we do—from growing herbs to producing our products.